Canon Pixma MX390 Series / MX397 Support Code List (Meaning and appropriate action)

Canon Pixma MX390 / MX397 Support Code List

The support code appears on the LCD of the Canon Pixma MX390 Series / MX397 and the computer screen when an error occurs.

"Support Code" means the error number and appears with an error message.

When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.

Support Code Appears on the LCD of the Canon Pixma MX390 Series / MX397 and the Computer Screen

• 1000 to 1ZZZ

  1003	1200	1202	1250	1300	1303
  1401	1403	1485	1486	1487	1682
  1684	1686	1687	1688	1702	1703
  1704	1705	1712	1713	1714	1715

• 2000 to 2ZZZ

  2700

  2801

  2802

  2803

• 4000 to 4ZZZ

  4100

• 5000 to 5ZZZ

  5011	5012	5040	5100	5200	5400
  5B02	5B03	5B04	5B05	5B12	5B13
  5B14	5B15

• 6000 to 6ZZZ

  6000	6800	6801	6930	6931	6932
  6933	6936	6937	6938	6939	693A
  6940	6941	6942	6943	6944	6945
  6946

• 9000 to 9ZZZ

  9500

• A000 to ZZZZ

  B200